Favorite Hotel Information

Check out:
We would be very grateful if you could vacate the room by 12:00 noon on the day of departure.

Alarm:
Please remain calm. Our building is equipped with state-of-the-art safety features; in case of emergency, an alarm will sound. Please leave your room immediately if the alarm is triggered. The evacuation plan is posted behind your front door.

Allergy-friendly bedding:
We will gladly provide you with bedding suitable for allergy sufferers upon request.

Pharmacy:
We'd be happy to help you find a pharmacy! Please ask at reception.

Excursions:
At reception you'll find plenty of tips, suggestions, and information about possible excursions in the surrounding area. Just ask at reception; we're happy to help. You'll also find a selection of walking routes of varying lengths under "Walks," so you can easily find something to suit your needs.

Doctor:
We'd be happy to call our family doctor or give you his phone number! Please ask at reception.

Adapter:
You can obtain one at reception upon request.

Bathroom stool:
Please ask at our reception. If needed, we will gladly bring a bathroom stool to your room.

Baby bedside cot:
We will gladly provide you with a baby bed upon request at no extra charge.

Babysitter:
Would you like your little ones to be in good hands and well cared for while you attend an important meeting or event? Our concierge can arrange our babysitting service, which has been a long-standing service to our hotel guests in Mainz. For more information, please contact our reception.

Bathrobe:
Bathrobes and slippers are available in your bathroom. If you require a different size, please let us know!

Train station:
South Station Roman Theatre: 10-minute walk through the park
Main train station: 12 minutes by car
You can travel towards Frankfurt Airport from both train stations.

ATMs:
ING-DiBa AG: Wormser Straße 7, 55130 Mainz – 0,6 km
Sparkasse Mainz: Holzhofstraße 1, 55116 Mainz – 0,8 km
Volksbank Mainz: Holzhofstraße 3, 55116 Mainz – 0,8 km
Volksbank Mainz: Göttelmannstraße 2, 55130 Mainz – 1,1 km
If you have any further questions, please do not hesitate to contact us!

Number of beds:
290 beds in 143 hotel rooms and 2 penthouse apartments.

Bed linen change:
We are happy to change the bed linen in your room daily upon request.

Bible:
Find it in your bedside table.

Cash and valuables:
Our rooms are equipped with a safe.

Ironing service:
Did your shirts not survive the journey in your suitcase completely wrinkle-free? This happens, and it's no problem. Our ironing service will quickly get your shirts looking pristine again, showing no signs of having been out of the wardrobe. If you prefer to iron your clothes yourself, we'll gladly bring an iron and ironing board to your room at any time.

Concierge:
The impossible is done immediately. You'll have the lilac roses, tied with a delicate white ribbon, in your hands in time. Our shuttle service will pick up your business associate from the airport. Even the simplest tasks are handled silently and effortlessly by our concierge. Our reception staff is at your service.

Sun:
You can reach the cathedral within a 20-25 minute walk through Mainz city park and Mainz old town.

E bike:
We are happy to provide you with an e-bike. The rental fee is €20,00 per day. Please contact reception for this.

Electric car:

The hotel has 60 parking spaces in its own underground garage (fees apply).
Our garage spaces are rented for a fee of 16,00 euros per car per night.
The price is €2,00 per hour. Please pay for your parking ticket at reception.

Public parking spaces are located in front of and opposite the hotel, on both sides of the street.

We are also a Porsche Destination Charging Partner. Charge your electric car in our underground parking garage. The fee for charging your car is €7,00 per hour. Porsche cars charge free of charge at the charging stations.

Owner:
The owners of the FAVORITE parkhotel are Anja and Christian Barth, representing the second generation.

Nutrition:
Do you pay particular attention to your diet and don't want to compromise on your meals while on vacation? Simply let us know your requirements. Whether you need gluten-free, lactose-free, or other special dietary meals, our kitchen team will prepare a wide variety of dishes according to your wishes. Naturally, we place special emphasis on quality and regional sourcing in all our dishes.

FAVORITE parkhotel:
This is the former electoral residence with its pleasure palaces and gardens, which were built by the Elector. These grounds were destroyed in the French Revolutionary Wars of 1792-1793. The FAVORITE parkhotel now stands on this site, which is of great importance to Mainz.

Fax:
A fax machine is located at reception.

Bike rental:
Of course, hotel bicycles are available for your use during a bike tour. Please inquire at reception.

TV:
Cable TV is available in your room.

Festive arrangements:
Our catering service will gladly prepare all kinds of celebrations for you and is available to advise you.

Fire:
The escape plan is located behind the entrance door, fire extinguishers are next to the elevator doors, fire department telephone 0-112.

Fitness equipment:
Located on the 5th floor of the Park Wing, in the fitness room. Opening hours: Monday to Sunday, 07:00 a.m. to 21:00 p.m. Please inform us before your visit to the fitness room by calling 06131-80150 or extension 402 from your room phone.

Airport:
The nearest airport is Frankfurt Airport. The fastest way to reach it is by car via the A3 motorway, within 30 minutes.

Photocopies / Scans:
Please feel free to contact the hotel reception regarding this matter. Please note that we charge €0,25 per copy (€0,50 for a color copy).

Breakfast:
Our breakfast room is located in the sun lounge. Please follow the signs. We serve breakfast from 06:30 am to 10:30 am and until 11:00 am on Sundays.

If you book without breakfast, we will charge an additional €25,00 per person for breakfast.

Garage:

The hotel has 60 parking spaces in its own underground garage (fees apply).
Our garage spaces are rented for a fee of 16,00 euros per car per night.
The price is €2,00 per hour. Please pay for your parking ticket at reception.

Public parking spaces are located in front of and opposite the hotel, on both sides of the street.

We are also a Porsche Destination Charging Partner. Charge your electric car in our underground parking garage. The fee for charging your car is €7,00 per hour. Porsche cars charge free of charge at the charging stations.

Drinks:
A small selection of non-alcoholic and alcoholic beverages can be found in your room's minibar. Please refer to the price list provided. A wide selection of drinks is available at our hotel wine bar and in the lobby.

Luggage:
We will gladly store your luggage until your departure. Simply contact reception. Upon request, we will bring your luggage to your room and collect it again upon your departure.

Heating:
You can regulate your room temperature yourself using the thermostat next to the door. If you need any help, just let us know!

Towel change:
Your towels are changed daily in your hotel room. Of course, we are happy to change them more often upon request or provide you with extra towels. Just let us know.

Slippers:
Slippers are located in your bathroom.

Home telephone:
Reception -102 or -402
Room service breakfast: -60
Room service FAVORITE wine bar (16 pm to 1 am): -477
FAVORITE restaurant: -133

Pets:
Pets are allowed after prior arrangement with reception. Please note that we charge a supplement of €20,00 per pet per night.

Hotel bar:
Our hotel bar, FAVORITE wine bar, is located in the Rhine wing on the ground floor. Simply follow the signs from your room.
Opening hours:
Monday to Thursday from 16:00 a.m. to 01:00 p.m
Friday to Saturday from 16:00 PM to 02:00 PM
Sunday from 12:00 PM to 23:00 PM
Hot meals are available until midnight (except Sundays).

Hygiene products:
Selected hygiene products are available at reception.

Internet:
Free Wi-Fi is available throughout the hotel via the Wi-Fi network: Favorite. The password is "Favorite".

Hospital:
The nearest hospital, "Katholisches Klinikum Mainz", is located at Hildegardstr. 2, 55131 Mainz.
Other hospitals:
University Medical Center Mainz: Langenbeckstraße 1, 55131 Mainz

Children:
Children are very welcome here! The FAVORITE kids' club with a children's play area is located next to our reception.

Children's playgrounds:
They are located in our beer garden and in the Volkspark.

Church:
Our house belongs to the Lutheran parish. The Lutheran church is located at the park exit towards the Roman Theatre South Station. Our reception staff will be happy to give you directions in person.

Pillow:
Additional pillows are available upon request at our reception. Please let us know your requirements.

Charger:
Did you forget your charger at home? We have a wide selection of different models at our reception.

Charging station:

The hotel has 60 parking spaces in its own underground garage (fees apply).
Our garage spaces are rented for a fee of 16,00 euros per car per night.
The price is €2,00 per hour. Please pay for your parking ticket at reception.

Public parking spaces are located in front of and opposite the hotel, on both sides of the street.

We are also a Porsche Destination Charging Partner. Charge your electric car in our underground parking garage. The fee for charging your car is €7,00 per hour. Porsche cars charge free of charge at the charging stations.

Location:
Our house is centrally located, in the middle of the beautiful city park, a 10-minute walk to Mainz city center, a 30-minute drive to Frankfurt Airport, with direct motorway access in all directions.

Main:
The mouth of the Main River is located directly opposite the hotel.

Minibar:
Located in your room. Please record your consumption on the list and bring it with you to reception upon departure.

Massages:
If you haven't had your fill of sauna and steam bath, you might want to consider our massage treatments. Whether you prefer a back massage, a full-body massage, or an exclusive hot stone massage – our masseur will cater to your every need!

Night porter:
You can reach our night porter at -102 or -402.

Sewing service:
Do you need a needle and thread or a sewing service? Our reception staff will be happy to help. You can get a small sewing kit from reception, or we'd be happy to do the sewing for you!

Valet parking service:
Upon request, we will gladly park your car in our underground garage.

Post:
We are happy to send your mail for you. Please simply hand it in at reception. Stamps are available at reception.

Parking spaces:

The hotel has 60 parking spaces in its own underground garage (fees apply).
Our garage spaces are rented for a fee of 16,00 euros per car per night.
The price is €2,00 per hour. Please pay for your parking ticket at reception.

Public parking spaces are located in front of and opposite the hotel, on both sides of the street.

We are also a Porsche Destination Charging Partner. Charge your electric car in our underground parking garage. The fee for charging your car is €7,00 per hour. Porsche cars charge free of charge at the charging stations.

Radio:
Radios are available in all rooms of the park wing.

Shaving set:
You can obtain a shaving kit free of charge at reception.

Smoking area:
Smoking is only permitted in the smoking lounge in our FAVORITE restaurant, as well as in some selected rooms.

Umbrellas:
Please ask at reception. We have umbrellas available for you!

Complaints:
We welcome any suggestions for improvement. Please report any damage or defects in your room or the hotel to reception.

Restaurants
FAVORITE restaurant with chef Tobias Schmitt – 1 Michelin star & 16 Gault Millau points – Opening hours:
Wednesday to Saturday from 12:00 to 14:30 and from 19:00 to 23:00
Closed on Sunday, Monday & Tuesday

Hot meals are served from 2 pm to 9:30 pm. Reservations can be made by phone at -133 or 0151-52357412, or simply send us a WhatsApp message to the mobile number.

FAVORITE wine bar Opening Hours:
Monday to Thursday from 16:00 a.m. to 01:00 p.m
Friday to Saturday from 16:00 PM to 02:00 PM
Sunday from 12:00 PM to 23:00 PM
Hot meals are available until midnight (except Sundays).
Reservations can be made by calling -477

FAVORITE beer garden opening hours:
Our FAVORITE beer garden is open from May to September from 4 pm in good weather, and from 11 am on Saturdays, Sundays and public holidays.

Reception:
Our reception is staffed 24 hours a day and you can reach us on the telephone numbers -102 and -402.

Rooftop Spa:
Our new, exclusive rooftop spa can be found on our sun deck on the 5th floor of the Park Wing!
Opening hours:

• Weekdays, Monday to Friday
  Swimming pool on the 1st floor: 7am-22pm
  Rooftop Spa on the 5th floor: 7-10 am / 15-22 pm
  NEW: Favorite Spa on the ground floor: 15 pm - 22 pm
• Weekend Saturday, Sunday & Public Holidays
  Swimming pool on the 1st floor: 7am-22pm
  Rooftop Spa on the 5th floor: 12-22 pm
  NEW: Favorite Spa on the ground floor: 12 pm - 22 pm

safe:
For the secure storage of your valuables, each of our rooms is equipped with an in-room safe. This is located in your wardrobe. Only you have access to the contents of the safe using your code. As an alternative to the secure storage of your valuables, you can also store them in our hotel safe.

Sauna:

Our sauna is open as follows:

• Weekdays, Monday to Friday
  Swimming pool on the 1st floor: 7am-22pm
  Rooftop Spa on the 5th floor: 7-10 am / 15-22 pm
  NEW: Favorite Spa on the ground floor: 15 pm - 22 pm

• Weekend Saturday, Sunday & Public Holidays
  Swimming pool on the 1st floor: 7am-22pm
  Rooftop Spa on the 5th floor: 12-22 pm
  NEW: Favorite Spa on the ground floor: 12 pm - 22 pm

These can be found in the basement of the Rhine wing. Our new, exclusive rooftop spa also features a sauna, which is open daily from 7:00 to 10:00 and from 16:00 to 21:00.
These can be found on the roof terrace on the 5th floor of the park wing.

Swimming pool:
Our swimming pool area is available for your relaxation!
The swimming pool is accessible to hotel guests from 7:00 am to 22:00 pm.
Our bathing and sauna area is easily accessible by elevator or via the staircase in the Rhine Wing and the Park Wing. Simply follow the hotel signs.
A bathrobe and slippers are in your room.
Use of the wellness area is included in the room price.

Secretarial services:
Do you have urgent correspondence to send? Is your laptop malfunctioning, but the letter absolutely needs to be mailed? Would you like to send a gift to friends, lovingly wrapped and securely? Are there organizational tasks you simply don't have time for? You can entrust your tasks to the experienced hands of the secretarial team at our hotel in Mainz. We will handle everything reliably, quickly, and discreetly. If you wish, we will gladly inform you of the completion via SMS or email.

Key:
If your key card stops working during your stay, please contact our reception. Sometimes room cards become deactivated by contact with a mobile phone.

Shoe cleaning supplies / shoe cleaning service:
Shoe cleaning supplies are located in your room's wardrobe and are also available at reception. Of course, you can also contact our reception staff and we will take care of it for you!

Shuttle service:
Of course, this is possible with advance notice. Please inquire at reception.

Power adapter:
Our reception will gladly provide you with an international power adapter if needed.

Meeting rooms:
Our event and function rooms are located on the first floor and can accommodate 5 to 400 people. They offer natural light and views of the city park. Detailed information is available at our reception desk.

Taxi:
Telephone number: 0-910910 or order a taxi through our reception.

terraces:
Our large panoramic terrace offers peace and relaxation. We also offer a separate terrace for the gourmet restaurant and a terrace area at our wine bar.

Phone:
All rooms have a direct-dial telephone. Pressing "0" will connect you to an outside line; charges will be recorded at reception. You can also receive direct calls from outside via direct dial (Tel.: 06131/8015 + room number).

Underground car park:

The hotel has 60 parking spaces in its own underground garage (fees apply).
Our garage spaces are rented for a fee of 16,00 euros per car per night.
The price is €2,00 per hour. Please pay for your parking ticket at reception.

Public parking spaces are located in front of and opposite the hotel, on both sides of the street.

We are also a Porsche Destination Charging Partner. Charge your electric car in our underground parking garage. The fee for charging your car is €7,00 per hour. Porsche cars charge free of charge at the charging stations.

Transport connections:
Bus lines 60 and 63 on Weisenauer Straße to the city center (below the hotel)
Bus line no. 62 Göttelmannstraße to the city center (above the hotel)
South Station (Roman Theatre): 12 minutes on foot through the park.
S-Bahn connection from the South and Main train stations, 2 km to the A60 motorway.

Whirlpool:
Our outdoor whirlpool is located on our sun deck on the 5th floor of the park wing.
Our whirlpool is open as follows: 

• Weekdays, Monday to Friday
  Swimming pool on the 1st floor: 7am-22pm
  Rooftop Spa on the 5th floor: 7-10 am / 15-22 pm
  NEW: Favorite Spa on the ground floor: 15 pm - 22 pm

• Weekend Saturday, Sunday & Public Holidays
  Swimming pool on the 1st floor: 7am-22pm
  Rooftop Spa on the 5th floor: 12-22 pm
  NEW: Favorite Spa on the ground floor: 12 pm - 22 pm

Laundry care / cleaning:
A laundry slip and a laundry bag can be found in your room's wardrobe. Please hand in your laundry to the hotel reception by 09:00 AM from Monday to Friday to receive it back in the evening of the same day.

Wake-up service:
The reception will gladly take your wake-up call on telephone number -402.

WiFi
Free Wi-Fi is available throughout the hotel via the Wi-Fi network: Favorite. The password is "Favorite".

Newspapers:
Free breakfast bags are available daily in front of the breakfast room, and paid ones are available at reception.

Toothbrush:
A free replacement toothbrush is available at reception if needed.

Room reservation:
We would be delighted to welcome you back to our hotel. Reservations can be made at reception.